Product Overview
Introducing the Deluxe Portable Pet Carrier, a perfect blend of comfort and convenience for your medium-sized furry friends. Whether you’re traveling, visiting the vet, or simply on a fun day out, this carrier ensures your pet’s safety and comfort in style. Its versatile design makes it a must-have for pet owners who value functionality and fashion.
Key Features
- Sturdy Steel Frame: Provides a solid structure, ensuring durability and pet safety.
- High-Quality Nylon Material: Offers breathability and comfort in all seasons.
- Portable & Foldable: Easy to carry and store, perfect for on-the-go lifestyles.
- Generous Size: Measuring 70cmx52cmx52cm, it’s spacious for pets weighing up to 25kg.
- Fashionable Gray Color: A stylish choice that looks great in any setting.
- Convenient Safety Zipper: Keeps your pet secure while allowing easy access.
- Soft Pad Included: Ensures a cozy journey for your pet.
- Universal Design: Suitable for a wide range of dog breeds.
When to Use
The Deluxe Portable Pet Carrier is ideal for various situations. Use it for safe car travels, secure visits to the vet, or as a cozy retreat for your pet at home. Its breathable material makes it perfect for use in any season, ensuring your pet stays comfortable year-round.
What Makes It Special
This pet carrier stands out with its multi-functional design. It’s not just a carrier; it’s a portable home for your pet. The thoughtful combination of durable materials, safety features, and stylish looks makes it a top choice for discerning pet owners. It’s more than just a carrier – it’s a statement of love and care for your furry companion.
Benefits
- Ensures pet safety with a robust steel frame and safety zipper.
- Provides ultimate comfort with a breathable design and soft pad.
- Easy to transport and store, thanks to its foldable structure.
- Stylish and practical, enhancing your pet care experience.
- Universal design, perfect for a wide range of dog and cat breeds.
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 5-20 Business days |
| Canada, Europe | 5-20 Business days |
| Australia, New Zealand | 5-20 Business days |
| Central & South America | 5-25 Business days |
| Asia | 5-20 Business days |
| Africa | 5-25 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of empyreia.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of empyreia.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of empyreia.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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